01
Security Services
Licensed manned guarding, CCTV control room operation, access control and event security, delivered in line with SIRA requirements.
Guards · CCTV operators · Access control · Event security
Established 2013 · Operating UAE-wide
Integrated Facility Management Services Across the UAE
Naro provides security, cleaning and housekeeping, MEP maintenance, pest control, landscaping and manpower solutions for commercial, residential, hospitality, retail, industrial and government properties throughout the Emirates.
13+
Years of Operation
Serving the UAE since 2013
480+
Employees
Directly on our own payroll
190+
Sites Under Contract
Across all seven emirates
24/7
Operations Desk
Emergency response, every day
Who We Are
A Trusted Facility Management Partner for UAE Property Owners
Naro Facility Management delivers end-to-end facility solutions designed to maintain the highest standards of safety, hygiene and operational efficiency. From commercial towers and residential communities to hotels, retail outlets, industrial sites and government buildings, we provide the workforce, supervision and reporting required to keep properties running without interruption.
Our teams are directly employed, structurally trained and supervised on site — never subcontracted. Every contract is supported by documented procedures, scheduled inspections and transparent monthly reporting.
Directly employed workforce
SIRA-aligned security operations
Documented PPM schedules
Dedicated account management
Monthly performance reporting
Coverage across all seven emirates
Our Services
Comprehensive Facility Management Solutions
Engage a single service line or consolidate your entire facility under one integrated contract. The operating standard, supervision and reporting remain identical either way.
02
Cleaning & Housekeeping
Daily housekeeping crews, periodic deep cleaning programmes and public area attendance, with consumables managed on your behalf.
Housekeeping · Deep cleaning · Public areas · Facade cleaning
03
MEP & Technical Maintenance
Planned preventive maintenance and reactive callouts covering HVAC, electrical, plumbing and civil works across the property.
HVAC · Electrical · Plumbing · PPM · Reactive callouts
04
Pest Control
Dubai Municipality approved treatments applied on a documented cycle, with certificates maintained for inspection and audit.
General pest · Rodent control · Termite · Bird proofing
05
Landscaping & External Works
Soft and hard landscaping, irrigation maintenance, external area cleaning and swimming pool upkeep on a seasonal schedule.
Soft landscaping · Irrigation · Hardscape · Pool care
06
Manpower Supply
Trained and vetted personnel deployed on short or long term assignment, with visas, payroll and replacement cover managed by Naro.
Short term · Long term · Visas & payroll · Cover staff
Integrated Facility Management
All service lines delivered under a single contract, one site supervisor, one monthly report and one consolidated invoice.
Why Choose Naro
Consistency, Compliance and Accountability
Facility contracts fail through drift, not through disaster. Our operating model is built to surface issues before they reach the client.
Average response time, logged fault to technician on site
42 minutes
Operational Reliability
Standard operating procedures per site, with fixed inspection rotas and recorded job cards.
Trained & Supervised Teams
Structured induction, site-specific training and quarterly refreshers for every employee.
Regulatory Compliance
Alignment with SIRA, DEWA and Dubai Municipality requirements, with HSE method statements per site.
Flexible Contracts
Scope and headcount adjust seasonally or by portfolio without contract renegotiation.
Transparent Reporting
Monthly reports covering attendance, closed jobs, open faults and consumable usage.
Responsive Communication
A named account manager reachable directly, supported by a 24/7 operations desk.
Industries We Serve
Specialised Delivery by Property Type
Commercial Offices
Corporate towers, business parks and mixed-use developments.
Residential Communities
Apartment towers, villas and gated community facilities.
Retail & Shopping
Malls, retail outlets and high-footfall shopping destinations.
Hospitality & Hotels
Hotels, resorts and serviced apartment operations.
Healthcare Facilities
Hospitals, clinics and medical centres requiring strict hygiene.
Educational Institutions
Schools, universities and training campuses.
Government & Public Sector
Government buildings and public infrastructure assets.
Industrial & Warehousing
Logistics hubs, warehouses, yards and industrial facilities.
Compliance & Standards
Our operations are audited against recognised local and international standards.
SIRA
Security operations
ISO 9001
Quality management
ISO 45001
Health & safety
DM Approved
Pest control permits
Request a Quote
Tell Us About Your Property
Submit your requirements and a member of our commercial team will respond within one working day. Where a site visit is required, we will arrange a survey at no cost anywhere in the UAE.
Telephone
+971 50 628 2382
Email
info@narofacilities.ae
Office
Art Tower M2, Al Raffa, Dubai, UAE
Hours
Sunday – Thursday, 8:00 AM – 6:00 PM
Request Received
Thank you. A member of our commercial team will contact you within one working day with a scope outline and indicative pricing.